Tuesday Morning Focal Point

WOW Factor – Creating Customer Value
August 1, 2017
Category: Business Growth

Last week I had an extended lunch meeting with a very successful entrepreneur who knew a lot about creating customer value.  This man started a business in 1978 with a single store. By time he sold the company in 2010, the entity had 125 stores across Canada.  He retired in 2010. Retirement was short lived…

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Give Something for Free
July 25, 2017
Category: Business Growth

Earlier this month I was traveling in the USA and had an opportunity to drop in on a well-known business and tourist attraction – Wall Drug Store in the town of Wall, South Dakota. This store has become a favorite road trip stop for many travelers and is perfectly located on the edge of the…

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Stop Selling and Start Marketing!
July 5, 2017

We frequently have conversations with prospective clients who come to us and say, “Can you teach us how to sell”?  The answer is yes; there are a range of things we can teach that assist people in developing the soft skills that are associated with sales – particularly communications skills. Why sell, though? What about…

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Executive Relationships
June 28, 2017

Last night I finished up an important task which was finalizing a formal report for the Board of Directors of a company I’ve been working with for about a year and a half.  This particular company decided in early 2016 to consider an unorthodox executive structure. They chose to have two CEO equivalents. Both of…

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Keeping Your Strategy Fresh
May 16, 2017

Stale and fluffy strategy A big missing piece in most businesses I work with is that there are few, if any, times and places set aside for adequate strategic thinking.  What most companies call “Strategic Planning” is something that they do once a year, usually for a day or two.  The result of the full…

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A Strong Marital Relationship is Strong Business
May 9, 2017

Couples Coaching – Maintaining your key personal relationship At the end of the day yesterday I was expecting my last coaching client at 5pm.  He arrived as expected, but not alone – he had his wife with him.  I had not been expecting her, as she had been to only one coaching session with him…

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Business Growth & the Budget Process
April 4, 2017

Businesses that plan well, grow most. The Planning Cycle It’s the time of year when a lot of businesses are beginning their budget cycle if their fiscal year is tied to the calendar year.  In these early stages, companies that rely on a bottom up approach due to the specialized knowledge that exists on the…

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Entrepreneurial Tips for Leading Rapid Growth
March 21, 2017

As an executive coach, I get the opportunity to meet so many different types of entrepreneurs, and one of the many differences I get to see is level of ambition, drive and determination to achieve particular outcomes and meet growth objectives. Every entrepreneur has their own definition of successful growth Evaluating long-term Contrasting two business owners…

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Time for a Work Out?
March 14, 2017
Category: Team Building

Have you ever stopped to consider the amount of time that a professional athlete spends training, working out and preparing to compete, versus the amount of time she actually competes?  Reality is in most cases the preparation, training and work out time exceeds 90% of their time and the actual performance or competition is less…

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How Aligned is Your Team?
March 7, 2017
Category: Team Building

Yesterday I was with a new client on Vancouver Island for the day, and as usual, I met a whole bunch of great people doing a whole lot of great things that can get good outcomes.  Also as usual however, most people didn’t adequately understand or know what others on the team were doing on…

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